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ORDER AND INQUIRY PAGE

simply email us here to make an order or make an inquiry:

(but please scroll down for more details)

jackw45@pacbell.net

BACK TO PHONGRAPH RECORDS - ALL TYPES

HOW TO ORDER MERCHANDISE:

YOUR ORDER IS VERY IMPORTANT TO US!

JAXPAGE.COM WILL RESPOND PROMPTLY & PROFESSIONALLY TO YOUR ORDERS & INQUIRIES.

So, first, EMAIL US (jackw45@pacbell.net) and tell us which items you are interested in. Please state which list(s) your selected item(s) come from. We'll do an inventory stock check to confirm that the items are still available. We do need to know your country of residence, in order to quote your shipping cost . We promptly provide you the price quotation for your order, including cost of shipping. Do NOT make any payment until you have received our price quotation (for payment options, see below). Quotes, correspondence, and notifications will all be via email. After you have placed your order, we will send you an email acknowledgement on receipt of your payment, and another email notification to confirm date of order shipment. We do our part promptly through every step of the process.

METHOD OF PAYMENT:

PayPal (preferably), Money Order, or Cashier Check (NO PERSONAL CHECKS !) Please make no payment until you receive our invoice (via email). PayPal is the best and most popular option.

CUSTOMER SATISFACTION, RELIABILITY, AND SATISFACTION:

Our commitment is to make every transaction professional, positive, and prompt. Customer Service and Support is of primary importance to us. Your inquiries via email are not only welcome but vital to our business.

SHIPPING POLICY AND RATES:

For 78 rpm records, we generally use the less expensive USPS media mail rate, but of course you are allowed to choose a faster (more expensive) USPS rate if desired. For 45 rpm records or LPs we generally ship First Class USPS domestic. We ship via Priority Mail for International orders. We have decades of experience in packaging and shipping phonograph records - your item will be protectively packed and labelled. We will quote your total postage to the best of our ability, based on estimated size & weight of your total packed order. We are experienced shippers who care about the protection of your purchased items. We will use a flat rate USPS box where that makes sense.

USPS POSTAL INSURANCE:

Postal insurance is an option but you must specify in advance that you want it added. If your purchase is a ‘high end’ item, we do recommend adding postal insurance.